WHAT YOU NEED TO DO TO GO ON A HOLIDAY
We can confirm that you do not need to be vaccinated to go on holiday with GoSingles. You may have read about vaccine certificates and the possibility that some airlines, hotels or countries may require proof that you’ve been vaccinated before you travel. If this is introduced after you’ve made your booking and you are not able to travel due to this requirement, you will be able to change your booking to another date or to another destination FEE FREE.
In good time before your holiday, check the entry requirements for the country you’re travelling to and get tested and fill out a pre-departure form if this is required. Please note that this may be required even if you have been vaccinated.
- You may need to fill out a pre-departure form and/or get tested before you travel or on arrival in your destination – the requirements on timings and the types of test accepted vary from country to country. For some countries, you may need to do this a specific amount of time in advance of your holiday, for others you may be able to show proof of this when you check in.
- If you don’t meet these requirements, you could be denied boarding and/or be subject to health assessments or a fine when you arrive.
- It’s your responsibility to make sure you meet any entry requirements, including arranging paying for tests where you’re required to do so. We work with Randox to help you with the process and cost of this is £48.
- If you’re travelling to a destination in the EU, your passport must have at least six months left on it and be less than 10 years old.
- Just so you know, the Passport Office has advised that they’re currently experiencing delays of up to 10 weeks for passport renewals, so it's a good idea to check your expiry date.
48 hours before you’re due to return, you must complete a Passenger Locator Form, which is a requirement for travelling back to the UK.
You’ll need to show evidence of this when you check in at the airport for your return home.
UK Passenger Locator Form >
If we know a destination or hotel is asking people to quarantine when they arrive in the country – and there isn’t the option to forgo this quarantine period by providing evidence of a negative COVID-19 test or of being fully vaccinated – we won’t operate there, and you’ll be entitled for FEE FREE change.
If – before you depart – we know you will have to self-isolate at home on your return, you’ll have the option to change your holiday to another date or destination, as we don’t expect you to do this, but your booking won’t be cancelled. We won’t be operating to any destinations on the red list, which require you to quarantine in a hotel on your return. If you’ve got a holiday booked to a destination on the red list, you’ll be able to change your booking to another date or another destination FEE FREE.
If you test positive in your destination before you’re due to return home to the UK, you’ll need to inform your resort representative, plus your hotel and your insurance company. You’ll then need to follow the specific procedures in place at your hotel. These vary from destination to destination and may include the need to self-isolate in a medical facility or your hotel room. You also won’t be able to travel home until you’ve had a COVID-19 test that comes back negative..
How long for Covid test results varies depending on the provider but most private tests will have results back within 48 hours and some even have same-day services available. It's also important to know that NHS testing is NOT suitable for travel purposes.
A Fit to Fly certificate will show that you are well and with no symptoms of Covid-19. Meaning you are a low risk of spreading coronavirus to those on your flight and the country you are visiting. A Fit to Fly certificate must include:
Name to match passport
Date of birth or age
Test result
Date test taken
Name of Test provider & contact details
Device used for test including what type of test
To get a Fit to Fly certificate for Covid-19 you need to book a test with a private PCR testing company, and test negative for Covid-19. They will then issue you with a letter from a registered GP to state that you are fit and well and are showing no symptoms of Covid-19.
The procedure for covid testing will vary depending on which private supplier you use. In general it involves taking a swab of the nose and the back of the throat, which you can either do yourself or get someone to help you.
With private tests you order your test online, usually selecting whether you will drop the test off at a nearby site or return via pre-paid courier. Once the test is delivered you will carry out the test yourself following instructions of your chosen supplier. You then arrange the courier collection and send the test back to the lab. You will then be provided with your test results via email and usually a certificate to fly.
If you need to get tested for covid before you travel then you must book a private test and not a NHS test. There are several private test providers - but all operate in similar ways. You will order a test online, do the test yourself at home and then send the swab back for your results. Some private testers offer a same day service, but you will pay extra for this and will have to attend in person.
Need to know when you should get a Covid test for travel? You need to ensure you plan in advance to make sure you get your covid test within the timeframe requested for the country you are visiting. Most countries state that a negative PCR test must be provided that is no older than 72 hours prior to when you arrive. Remember when booking a private test for travel that you need to factor in postal times, from when you order and for when you return the swab.
No - some people may find it unpleasant or uncomfortable and it may make you gag, but in general you shouldn't feel any pain when doing the test and it is over very quickly.
A Covid test itself only takes a matter of seconds. The turnaround time for private covid tests for travel depends on the service you've selected but most aim to have results within 48 hours of receipt if not sooner.
As of December 15th, travellers returning to England from a country on the amber list can opt in to the Test and Release scheme at their own expense. The earliest you can be tested is 5 days after arrival, and once you have a negative result you may leave self-isolation. To take part in the scheme you need to:
book a test with a private test provider
opt into the scheme on the passenger locator form
If you have any questions, we are here to help. Please contact us on 0208 132 4555 or e-mail bookings@gosingles.co.uk
Your safety is our priority
We want your time in the sun to be healthy and fun. Our overseas team has been working hard to ensure that all our hoteliers and suppliers comply with Covid 19 regulations and laws of their country.
A warm welcome
Our representative will still be there to say hello, just from a safe distance. Depending on your destination, there might also be extra airport health checks in place.
Your Transfers
You’ll get your coach or private transfer as normal and our representative will be there to point you in the right direction.
Holiday Representative
Need help? Your holiday representative is there around the clock on our 24/7 customer helpline or you can ask to catch up in person.
Personal Safety
Please remember to keep your face masks on until you reach your hotel.
Look out for local guidance around masks, stay at a safe distance and keep your hands clean.
If the Foreign Office advises that travellers should not visit a particular country, then we’ll act on this to keep you safe and reserve the right to cancel your holiday. We’ll do our best to create a new holiday for you within your price range.
You have the same responsibility for your personal safety and possessions as you do at home, so take look at the FCDO’s travel advice before you travel.
You can choose your destination and find advice including local laws and customs.
Go Singles holidays are fully protected
You can have every confidence that the holiday you book with Go Singles is fully protected by ATOL bonding. This means that you’ll never be left stranded or lose your money.
Looking after you on holiday... Covid 19 - FAQs for while you’re on holiday
Do I need to wear my face mask on holiday?
Depending on where you’re on holiday, you may have to wear your mask around the resort. You can find out more information about the local guidelines for the destination you are going to on the FCDO website.
I’ve booked a hire car, what changes can I expect?
When you collect your car, you’ll notice things like queue management, social distance signage and protective screens at the rental desks. You might even have a contact-free pick-up and return process where you get paperwork online and use a drop-off point for keys. Our suppliers are also deep cleaning all cars before each new pick-up.
I’ve got a private transfer, what changes can I expect?
When you go to meet your private transfer, you’ll notice things like queue management and social distance signage. Your driver will have to comply with any local guidelines on wearing protective equipment such as face masks and gloves. And all vehicles will be cleaned after every use, plus deep cleaned at the end of each day.
Will I still be able to book excursions?
Yes, although some destinations will have a limited number of excursions to book. But the focus for our fantastic Representative in resort right now is keeping you happy and healthy during your holiday.
Will there be less people on the transfer coaches for social distancing?
Like on the plane, social distancing won’t always be possible on our coaches. That’s because we still have to fill our coaches to safely control the flow of people at the airport and get everyone to their accommodation swiftly and smoothly. When you can’t keep too much distance on your transfer, you can still minimise your contact with people and surfaces. You also need to keep your face mask on for the whole journey. All our coaches are cleaned after each journey and given an extra deep clean at the end of each day.
What can I expect in bars, restaurants and shops?
Every destination has its own local measures in place to keep you safe but be prepared to wear your face mask in places like bars, restaurants and shops. There might also be changes to opening times, the way you move around, a limit on numbers of people in places and appointment-only visits. It’s a good plan to do your research before you take off as the guidelines are changing all the time.
What happens if there is a lockdown in the place where I’m on holiday?
Don’t worry, we’ll let you know if there’s a lockdown where you are on holiday. And our friendly Representative will be there to support you and let you know the next steps to take.